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When
communicating online we should remember we lack the facility of
expressing ourselves better as we could have done through the tone of our
voice, our facial expressions, body language and hand gestures along with
the words we say. Hence to compensate these drawbacks we can:
- Add some wording to the
pure content of our message to avoid coming across as sharp or
critical.
- Occasional use of
emotions like the smiley face :-) at sensitive points in our message
can make
sarcasm or humor clearer.
- We should make use of
italics or a bold style on words or phrases to emphasize them; avoid
using
all capital letters to stress something -in the online world, this
is equivalent to shouting at our readers
we mean that we should have a bunch of them even one or two would
do. It may be the case that we
do have friends but due to some circumstances we get miles apart
both geographically as well as mentally.
At such a time we need to begin afresh and befriend new people or
revive our old relations.
- We should discuss only
one message in one topic because if topics not mentioned in the
subject are discussed
then they may be overlooked by the reader.
- The subject line should
be precise but sufficiently large enough to explain its contents.
- When communicating via
conferencing then it becomes difficult to distinguish who is
replying as many
messages are getting exchanged. Hence we could possibly follow the
following ways:
- If possible, change the
color of the text. Each team member may wish to select an
identifying color to represent him or herself in small group
communications.
- In some environments,
just as in our favorite word processing package, we can
change to a number of different fonts. This is also a useful way of
distinguishing
between "voices."
- Suppose we are replying
to someone’s message, and we want to respond to a
particular paragraph, and then quote that text in your reply. To
avoid confusion,
we should also type in a reminder of who said this above the quote,
like "John
Doe said:"
- We
should think carefully before sending a message because it should in
no way hurt the sentiments of the
person on the other side. And being invisible you do not have the chance
to mend your faults.
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